Arrival & Departure

The parents/guardians or the delegated person/s must sign in and out for each child each day. This is a requirement of the Education and Care Services National regulations and is a condition of the centre receiving child care subsidy (Commonwealth).

On the enrolment form parents need to indicate who will be permitted to collect the child if they are unable to get to the Centre on time to collect the child. Please keep this information current.

If it is intended that a person other than one who has signed the child into the centre will be collecting the child, it is essential that staff on duty notified. If a person other than those nominated on the enrolment form is to collect the child and who has not collected the child previously, photo identification has to be presented to staff.

Good Byes:

Please do not leave without saying good-bye to your child, as this can be more upsetting for the child. Saying good-bye and returning when you say you will, will make the child feel more secure about your arrival and departure, and will reassure them that you are returning.

Changes to Regular Bookings:

If your child is going to be absent, you are requested to notify the Centre as early as possible. When you require additional care or wish to change days of care it is very important to note these in writing to include 3 weeks notice of any changes (if permanent), with the date included, so that they can be considered fairly. When offering additional care, every effort is made to meet your family’s needs; however it is important to understand that these needs can not always be met.


Please be punctual to collect your children at the end of the day. Children become stressed and staff also have commitments and appreciate being able to leave work on time.

It is extremely important that you notify and keep the Centre up to date with your emergency contacts and or any changes to your home and mobile numbers.

It is very important that the parents/guardians inform the centre if they are going to arrive later than 6.30pm.


From 6.31pm a LATE FEE will be charged of $20.00 for every 15 minutes or part there of.